Privacy Policy

Our Commitment to Your Privacy

At Spinboss Casino, we value and respect your right to control how your personal data is handled and used.

What Information Do We Collect?

When you register for an account with us, you will be asked to provide certain information about yourself. This may include:

• Contact details such as name, email address, and phone number
• Date of birth
• Username and password

We may also collect information from your device or browser when you use our platform, including:

• IP addresses and location data (where permitted by law)
• Device type, operating system version, and browser type
• Login history and usage patterns

Usage Analytics and Behavioural Data

We collect analytics data to understand how users interact with our platform. This may include information on what features you use most often, which games you play, and where you spend most of your time.

This data is anonymised and aggregated for statistical purposes only.

Cookies and Tracking Technologies

Like many websites, we use cookies or other tracking technologies (such as pixels) to help us remember you and improve our platform. These are typically used for:

• Login convenience: so you don't have to re-enter your password
• Personalisation: such as showing content based on previous interests
• Analytics: understanding how users interact with the platform

We never use tracking technologies for targeted advertising or profiling purposes.

Communication Preferences

You can control what types of communication we send to you by editing your account settings at any time. This includes:

• Email communications (newsletters, promotions, etc.)
• Phone notifications
• Push notifications on mobile devices
• Marketing emails

We will always obtain explicit opt-in consent before sending marketing or promotional materials.

Data Storage and Retention

Spinboss Casino retains personal data for as long as necessary to provide our services, including:

• Registration information: until you ask us to delete it
• Account usage logs: up to 6 months after account closure
• Payment history (for security purposes): up to 2 years

Security and Account Protection

We have multiple layers of protection in place to safeguard your data and prevent unauthorised access. This includes:

• Industry-standard encryption for all communication
• Multi-factor authentication (MFA) for added security
• Regular security audits and penetration testing

You are responsible for maintaining the confidentiality of your account details, including your username and password.

Your Rights Regarding Personal Data

Under applicable data protection laws, you have certain rights regarding your personal information. This includes:

• The right to request access to any personal data we hold about you
• The right to correct or update this data if it is inaccurate or incomplete
• The right to request deletion of all personal data we hold (if permitted by law)
• The right to withdraw consent for specific types of processing

Please contact our support team at any time with your requests.

Compliance and Data Protection

We are committed to complying with the General Data Protection Regulation (GDPR) in addition to other applicable data protection laws. Our platform is designed with transparency, security, and accountability as guiding principles.

If you have concerns about how we handle personal data or wish to report a suspected breach of privacy, please contact our support team at once.